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VIP Magazine includes in-depth product reviews and comparisons, interviews with senior information industry figures and monitoring of research to identify future trends.

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VIP 75

February 2010

  • Copyright under the Microscope: Initial results from the FreePint Copyright Policies and Practices research project
  • Industrial Power: Penny Crossland digs into the strengths of Plunkett Research
  • Health Checkup: Company Watch's proprietary system predicts corporate financial distress; Anne Jordan reviews.

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VIP 74

January 2010

  • Social Media for Business: Ann Danylkiw learns by jumping in with both feet
  • We're Related: Penny Crossland reviews three products that provide information on people and their relationships -- useful for business development
  • News on Tap: Moreover's Newsdesk keeps users aware of the latest updates, customised for their needs; Anne Jordan reviews.

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VIP 73

December 2009

  • Pipe It Up: Scott Brown provides a step-by-step introduction to organising, filtering and publishing targeted content using Yahoo! Pipes
  • Global Scope: Reviewer Diana Nutting explores the ins and outs of Business Monitor Online, and compliments the offering for its unique value-add in analyst commentary
  • Doing Deals: Pipeline, from The Deal LLC, is given the VIP treatment by reviewer Penny Crossland; plusses in the power and functionality; minuses in geographic scope

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VIP 72

November 2009

  • The Human Touch: Patrick Spain of the online news service Newser talks to VIP about how the company blends traditional editorial practice with an experimental approach to Web 2.0.
  • Surveying the Landscape: As part of our annual review of major news offerings, we present results of this year's expanded survey of VIP subscribers, which set out to explore the multifaceted resources, needs and preferences for news content in today's organisations.
  • Getting Connected: Info pros can be brilliant networkers because sharing information is at the heart of authentic networking. Stephanie Peckham shares her expertise on overcoming initial fears and becoming a trusted connection.
  • The Big Two: Highlights from this year's review of major news products Factiva.com and Nexis by Anne Jordan; plus a summary of the findings of our News Needs and Preferences Survey by Robin Neidorf.

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VIP 71

October 2009

  • Hidden Cost: Dow Jones draws attention to the potential pitfalls of 'free' information.
  • Internal Information: Gillian Paterson's case study explores the role of an Electronic Document Management System (EDMS) in driving key business processes.
  • Unmanaged Information: Electronic records are twice as likely to be unmanaged as paper records, according to a report from AIMM, the global enterprise content management association.
  • From Data to Insight: Highlights of Diana Nutting's in-depth review of Capital IQ, and Jonathan Gordon-Till on Digimind 7.

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VIP 70

September 2009

  • Crisis and Opportunity: The results of a FreePint survey on the impact of the economic downturn on information centres, and the new opportunities that info pros may be finding and creating.
  • The Filtering Process: David Gudgin of Euromonitor International explains how freely-available macroeconomic research data from national and international sources is evaluated and standardised.
  • Close-Up: Highlights of Diana Nutting's in-depth review of MarketResearch.com's Profound, and of a comparative review of three Syndicated Loan Databases by Perrin Kerravala.
  • Soldiering On: Vendors are putting a brave face on things as a crop of recent interim results indicates.

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VIP 69

August 2009

  • Preventing Analysis Paralysis: The Economist Intelligence Unit's latest advice on putting information to work in tough times.
  • Enterprise 2.0: David Stuart looks at how Web 2.0 technologies are proliferating within the business and commercial world, and suggests positive steps that organisations should be taking.
  • In Focus: Highlights from Jonathan Gordon Till's in-depth review of Esmerk's Pro@ctiv, which provides tailored summary news and links; and from Diana Nutting’s assessment of SkyMinder, which gives access to providers of credit information worldwide.
  • New Model: As newspapers struggle to survive in the digital world, two business information publishers are leading the way by experimenting with the new business model known as freemium.

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VIP 68

July 2009

  • Intriguing Results: The VIP Editorial Team details the results from a recent Outsourcing Survey conducted by Free Pint Ltd. and Integreon.
  • Close-Up: Highlights from Anne Jordan's detailed reviews of Alacra Pulse (a recent addition to the Alacra suite of products) and RightTrade, a media sentiment and financial analytics service.
  • Under Pressure: Licensing for re-use of newspaper content is set to extend to websites from next year. VIP reports on this licensing story and rounds up the latest industry and product news.

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VIP 67

June 2009

  • Success Story: Neil Infield of the British Library's Business & IP Centre talks to VIP’s Tim Buckley Owen about the Centre's remarkable achievements over the last three years.
  • New Media: Twitter and alternative social sites are replacing traditional ways of finding information on the Internet. Guest editor Malcolm Coles explains how to get the best out of them.
  • Close-Up: Highlights from Joanna Ptolomey's comparative review of two leading citation databases, Scopus and Web of Science; and of Jonathan Gordon-Till's close look at Cision Social Media, which allows you to track and analyse social networking sites.
  • Under Pressure: The days of predominantly print publishers regarding their websites as profile raising loss leaders seem to be dying fast. VIP reports on the turmoil in the business-to-business sector, and rounds up the latest industry and product news.

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VIP 66

May 2009

  • Mind the Gap: A LexisNexis survey suggests that there really is a generational gulf between Baby Boomers and Generation Y in attitudes towards technology.
  • Corporate Copyright Compliance: Three intellectual property attorneys and a content purchasing specialist answer questions on copyright compliance issues that need to be addressed by corporations in today’s digital environment.
  • VIP’s View: Highlights from Jill Fenton’s in-depth review of the Copyright Clearance Center’s ReadyImages, and Penny Crossland on Acquire Media’s NewsEdge v8.
  • Perceived Value: As info pros face intensified pressure to quantify the value they provide to organisations, Dennie Heye gives advice on how to demonstrate return on investment to management.

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VIP 65

April 2009

  • Head-to-Head: In virtually simultaneous announcements, LexisNexis has launched Lexis Legal Intelligence, and Westlaw has caught the moment of regulatory angst with its Securities-UK Centre
  • Positioning E-books: Kim Zwollo of Springer Science + Business Media talks about the thinking behind Springer’s e-book strategy
  • What's New: Jill Fenton reviews two news products, Newser and SeeNews, and Diana Nutting looks at Mergent Online, a suite of information resources designed to enable business and financial research
  • Cleaning Up: Kate Simpson reports on the impact that enterprise information architecture is beginning to have on the world of legal information.

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VIP 64

March 2009

  • Blessing or Curse: Alan Pelz-Sharpe finds Microsoft's SharePoint a potentially powerful toolset that needs to be handled with care.
  • Adding Value?: VIP responds to the latest Business Information Review survey, which suggests that combining analysis with discovery could be the effective information professional's unique selling proposition.
  • Under Scrutiny: The BBC Monitoring Email Service and LexisNexis’s new quick-and-simple NexisDirect service assessed by VIP's reviewers Jonathan Gordon Till and Joanna Ptolomey.
  • Goodbye Gutenberg?: As the US continues a slow fade to a newspaper-less nation, Amazon's new ebook reader Kindle 2 is being hailed as the iPod moment for electronic books.

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VIP 63

February 2009

  • A Trusted Brand: Robust methodology and rigorous editorial independence make the Economist Intelligence Unit an especially trusted brand, its editorial director and chief economist Robin Bew tells VIP's Tim Buckley Owen.
  • Know Your Customer: Penny Crossland looks in depth at two leading due diligence services, Dow Jones Risk & Compliance and LexisNexis Know Your Customer.
  • Drawing the Line: Companies usually shy away from suing their own customers, but in deciding to take legal action in the US against the private equity firm Blackstone for alleged multiple uses of its ft.com log-in, the Financial Times seems to believe that a line has been crossed.
  • On the Grapevine: Press and technical blogs have been abuzz with news that the .tel domain has been opened up for sale to the public; and other product news.

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VIP 62

January 2009

  • People Information: Donna Fryer advises on finding reliable data on people using 'The Big Three'.
  • Under Review: Joanna Ptolomey assesses the Social Science Research Network (SSRN) in its 15th year of existence; and Diana Nutting looks closely at ISI DealWatch.
  • Inside Aggregation: Paul Al-Nakaash of LexisNexis explains the processes involved in the vendor-publisher licensing relationship.
  • Creative Input: The UK government's IPO has begun a review of copyright with a view to amending it for the 21st century; and other industry news and product updates.

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VIP 61

December 2008

  • In the Spotlight: OneSource Chief Marketing Officer Sham Sao talks to VIP about the company’s strategy for staying at the head of a crowded field; and Jill Fenton casts an expert eye over the UK OneSource Business Browser.
  • Awards Time: News on this year’s award from IWR and industry rankings from FinTech.
  • The Ongoing Evolution of Wikis at Sun Microsystems
  • Hope for Humans: Recent reports suggest a revival of the human element in business and finance which could be good news for information professionals in troubled times.

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VIP 60

November 2008

  • The Big Three Revisited: Pam Foster and Jill Fenton present VIP's annual comparative review of the leading news services, Dialog, Factiva and Nexis, plus the results of a FreePint community survey on how users interact with the Big Three for news research.
  • The Crunch: As the threat of global recession looms, Sylvia James goes behind the headlines to sort out the real causes of the credit crunch.
  • Getting Real: From promotion and relationship management to recruitment and networking, Sheila Webber identifies ten business uses for the publicly-available 'virtual world' Second Life.
  • Crisis and Opportunity: We report on potential new roles for info pros in managing information governance, business intelligence and risk assessment, along with all the regular industry and product news.

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Purchase Issue No. 60 with the VIP Report - Big Three Survey 2008 for a discounted price (see below), or save further by subscribing to VIP, and receive the full report as part of your subscription.

  • Single site: GBP 74 for issue + report (full value: GBP 93)

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  • Multisite (up to 5 locations): GBP 185 for issue + report (full value: GBP 268)

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  • Enterprise (unlimited locations): GBP 431 for issue + report (full value: GBP 530)

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VIP 59

October 2008

  • Weathering the Storm: VIP presents a swathe of products and vendors that could help cope with the challenging economic environment.
  • Interesting Times: The man who is challenging US federal, state and local agencies to drop copyright claims to their laws; and the algorithmic error that wiped 76% off the value of United Airlines.
  • More Tools of the Trade: VIP’s expert reviewers take a look in depth at two of Bureau van Dijk’s key company financial and ownership databases, FAME and AMADEUS.
  • Private Equity Explained: As the major investment banks topple, Sylvia James looks at how a rather hidden, very private and shadowy world of buy-outs and oddly named firms came to dominate corporate finance activity.

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VIP 58

September 2008

  • Face to Face: Insight into the value of face to face networking 'outside the walls' and how it can foster innovation.
  • ebic Previewed: Two previews of TFPL's European Business Information Conference (ebic), upcoming in Berlin.
  • Tools of the Trade: A look in depth at ISI Emerging Markets' IntelliNews and at Dow Jones Factiva's Companies and Executives.
  • Towards Intranet 2.0: Chris McGrath suggests ten steps to transforming your intranet.

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VIP 57

August 2008

  • Required Reading: In the wake of the recent disastrous losses of data by UK Government Departments comes a Cabinet Office report on Data Handling Procedures in Government.
  • Beyond Search and Information: LexisNexis UK Managing Director Josh Bottomley explains to VIP’s Tim Buckley Owen where the company is going.
  • Breadth of Data: Jonathan Gordon-Till looks into Global Insight’s DataInsight, which provides access to, and analysis of global economic and financial data.
  • Imagine: VIP showcases TFPL’s European Business Information Conference (ebic) 2008 in Berlin, on the theme of ‘imagine...connecting with the future’.

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VIP 56

July 2008

  • Expanding Networks: Social networking in business continues to expand, as corporate information sharing and cloud computing make an increasing impact.
  • Global Intelligence: Diana Nutting presents in-depth reviews of two fascinating products, BBC Monitoring Online and the Economist Intelligence Unit’s WorldData.
  • Stateside: Mark Giangrande looks at the North American legal information giants Lexis US and Westlaw US.
  • The Buzz: As ProQuest acquires Dialog, LexisNexis courts the public sector.

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VIP 55

June 2008

  • Thriving in Turbulent Times: Clare Hart, President of the Dow Jones Enterprise Media Group, talks exclusively to VIP’s Tim Buckley Owen about the impact of the dramatic corporate developments of the last 18 months and the prospects for Factiva.
  • Law and Beyond: Diane Raper provides an in-depth comparison of the Big Two legal information providers, LexisNexis Butterworths and Westlaw UK, while Jonathan Gordon-Till takes a close look at cchinformation.com, provider of access to full-text publications in tax and accountancy.
  • Asia Rising: A host of news on developments in China, Japan and the rest of the Asia Pacific, from mobile data services in China to the blossoming Asia Pacific business information market.
  • Security Data: VIP reports on alarming UK Home Office plans to collect phone, email and Internet data on a single massive database.

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VIP 54

May 2008

  • A Library at Your Fingertips: An in-depth review of the pros and cons of the Euromoney Business Library.
  • Picture This: A whole new world of data visualisation resources is taking shape. We offer an overview of some of the exciting developments, as well as a quick guide to some useful tools.
  • A Continuing Story: We report on the latest developments in the Reed Elsevier-ChoicePoint acquisition, and a raft of other acquisitions.
  • Getting Your Message Across: Marcia Taylor of Newstex offers tips on making product reviews and demos more effective.

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VIP 53

April 2008

  • Market Intelligence: VIP looks into two leading market research services, Packaged Facts and Mintel's 'Oxygen', and provides an overview of the field.
  • Buried Treasure: The editor of Alacra's 'Research Recap' gives us the benefit of his experience in highlighting interesting market research sources frequently overlooked by the traditional media.
  • Under Pressure: As the banking and finance crisis deepens, credit ratings agencies are facing high-level calls for reform on both sides of the Atlantic.
  • Advance Notice: From this month on the US edition of the The Wall Street Journal is being printed in London for the first time, giving local readers access several hours before it goes on sale in the US.

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VIP 52

March 2008

  • In Scope - Is 'good enough' good enough?
  • Insider - On the Ticker: market research through grey literature
  • Tap the Wire - FT moves into fee-based social networking
  • Focus On - Popular market research products

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VIP 51

February 2008

  • In Scope - The FT responds, Northern Rock rolls on
  • Insight - Information in China, and the value of content
  • Insider - Understanding Statistics, and the Catalog of Government Publications
  • Tap the Wire - Reed Elsevier shock the information world
  • Focus On - Researching Chinese companies with QIN, and Financial Services Indicators & Forecasts

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VIP 50

January 2008

  • In Scope - Social networking and business, and corporate compliance anxiety
  • Insight - Thriving in the Web 2.0 era
  • Insider - Finding people, and prospect research
  • Tap the Wire - A hybrid WSJ?
  • Focus On - BoardEx, and other executive data sources

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VIP 49

December 2007

  • Log In - Shifting business models
  • In Scope - Online Information 2007: insights from the exhibition
  • Insight - Business information industry overview 2007
  • Insider - FUMSI ten years on, and seasonal shopping
  • Tap the Wire - Dow Jones restructured

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VIP 48

November 2007

  • Log In - Joined-up marketing
  • In Scope - The FT stays different, and other developments
  • Insight - Online Information over the years
  • Insider - Free from a vendor near you
  • Focus On - The Big Three: comparing news products from Factiva, LexisNexis and Thomson

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VIP 47

October 2007

  • Log In - Shifting business models
  • In Scope - New model FT, and aggregation is back
  • Insight - German telecommunications, and Emerald Management First
  • Insider - The Global Information Industry Summit, and a Free Pint award
  • Focus On - Aroq offers portals for consumer sectors, and Company Dossier UK

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VIP 46

September 2007

  • Log In - Enterprise search, and business sources for Latin America
  • In Scope - The challenge facing the news media, free information, and 2.0 tools
  • Insight - Enterprise search, and researching Latin America
  • Insider - Using social networking effectively
  • Focus On - Key sources for doing business in Latin America

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VIP 45

August 2007

  • Log In - New products, new alliances
  • In Scope - Widgets, Web 2.0, and algorithmic trading
  • Insight - Enterprise 2.0 and a case study
  • Insider - Competitive intelligence, State Agency information
  • Focus On - New research and document delivery tools: Northern Light - Analyst Direct; 10-K Wizard - SEC EDGAR;D&B Company Documents Service

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VIP 44

July 2007

  • Log In - VIP catches a buzz
  • In Scope - Online information market growth
  • Insight - A book for Alacra
  • Insider - China's walled-off information
  • Focus On - Happy birthday Emerald

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VIP 43

June 2007

  • Log In - Thoughts about SLA conference
  • In Scope - Merger mania
  • Insight - Strategy in the Middle East and Africa and the Global Intranet Strategies Survey
  • Insider - Navigating a turbulent global landscape
  • Focus On - Specialist Middle East products from ISI Emerging Markets and Noozz.com

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VIP 42

May 2007

  • Log In - Timely news from VIP Wire
  • In Scope - Your password or a bar of chocolate?
  • Insight - Emerald targets the corporate market
  • Focus On - A global view on foreign investment and development in my icc

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VIP 41

April 2007

  • Log In - Two reviews and changes at VIP
  • In Scope - Broker firms, Merrill Lynch and Napsterisation
  • Insight - Report from the Buying and Selling eContent show
  • Insider - Understanding international intellectual property laws
  • Focus On - An easy-to-use stand-in for checking the financial health of worldwide companies, and help with compliance

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VIP 40

March 2007

  • Log In - Learning about lifestyles and spending habits world-wide
  • In Scope - New distribution models for research and social networking software for corporations
  • Insight - Adapting corporate Web 2.0 strategies for B2B
  • Insider - Understanding the EU on its 50th anniversary
  • Focus On - Digging up information on European companies

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VIP 39

February 2007

  • Log In - Emerging Asia-Pacific economies
  • In Scope - The Internet may rescue newspapers
  • Insight - Learning from the UN's Oil-for-Food Programme scandal
  • Insider - Researching Asia-Pacific: active discussions
  • Focus On - Products and services with an Asian flavour

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VIP 38

January 2007

  • Log In - Job losses and financial comparisons
  • In Scope - Thomson splits up its flagship product
  • Insight - Researching financial data
  • Insider - Mitigating risk with a new tool kit
  • Focus On - Capital IQ mixes data with modelling tools

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VIP 37

December 2006

  • Log In - Cyberlives and info trends
  • In Scope - Keen to be seen at OnlineInformation 2006
  • Insight - Get a (second) life
  • Insider - What users say when vendors aren't listening (or are they?)
  • Focus On - The Big Three in controlled comparison - Factiva, LexisNexis & Thomson Business Intelligence

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VIP 36

November 2006

  • In Scope - Who do you know... at Hoovers? Takenote, with Google app. It's all about access.
  • Insight - VIPs share their perspective on our changing industry
  • Insider - Preview of Q&A with Harvard Business Review editor. Time savers from ResourceShelf

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VIP 35

October 2006

  • Insight - 'Crossing the Information Technology Frontier' by Paul Blank, Product Marketing Director for Europe at OneSource Information Services Ltd.
  • Insider - Summary of discussion and insider’s guide to resources
  • Focus On
    SkyMinder
    Risk Management Reference Center: assessing risk via EBSCOhost
    Executive Daily Brief: EBSCO's executive decision support tool

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VIP 34

September 2006

  • Insight - Customer-centric: An interview with the Managing Director of LexisNexis Butterworths
  • Insider - Research in China and free resources on emerging markets
  • Focus On
    RUSLANA
    MINT Global

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VIP 33

August 2006

  • Insight - Dotting the i in 'compliance': what you need to know (and do) to protect your organisation
  • Insider - Compliance discussion and guide to free resources

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VIP 32

July 2006

  • In Scope - But is it innovation? Alacra, Thomson, FT and blogs by Brits
  • Reviews:
    HighBeam
    Company Insights from OneSource - mining the depths

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VIP 31

June 2006

  • Reviews:
    Silobreaker
  • Guest Comment - Greg Simidian, Perfect Information

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VIP 30

May 2006

  • Reviews:
    Verdict Retail Knowledge Centre: market and consumer intelligence
    Strategic market analysis via Business Insights

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VIP 29

April 2006

  • Reviews:
    Industry research from Snapdata
    Market research on Global Market Information Database

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VIP 28

March 2006

  • Reviews and compares:
    MarketResearch.com
    Market Research (Profound) on Thomson Business Intelligence.

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VIP 27

February 2006

  • Reviews:
    Web Alerts
    The Mobile World Database Intelligence
  • Preview:
    Factiva Search 2.0

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VIP 26

January 2006

  • Reviews:
    Thomson Business Intelligence
  • Case study:
    OneSource

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VIP 25

December 2005

  • Reviews:
    Pay-as-you-go: comparing the major vendor services

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VIP 24

November 2005

  • Reviews:
    Country Insight
    Global Market Information Database

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VIP 23

October 2005

  • Reviews:
    CI-Newsdesk
    LexisNexis Butterworths

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VIP 22

September 2005

  • Reviews:
    Prospectus+
    Perfect DEBT

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VIP 21

August 2005

  • Reviews:
    CoreReference: US business and financial data from Hemscott
    SCOTBIS Members' Area: a national business portal for Scotland

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VIP 20

July 2005

  • Reviews:
    Global Business Browser: Europe: new data enhancements
    OneSource Express UK: targeting sales and marketing professionals in SMEs
    OneSource Express: a segmentation, lead generation and Competitive analysis tool

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VIP 19

June 2005

  • Reviews:
    ISI Emerging Markets: aggregated data on more than 60 emerging economies
    CEIC: Asian economic, industrial and financial macroeconomic data

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VIP 18

May 2005

  • Reviews:
    China Insight: a tool for investors
    Mergent Online: international company and business research
    Eye on China

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VIP 17

April 2005

  • Reviews:
    Hoover's UK: UK and international company and industry information
  • Source Guide:
    Know Before You Go: a source guide

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VIP 16

March 2005

  • Reviews:
    ZEPHYR: M&A, IPO and venture capital deals
    Thomson ONE for Investment Banking: Deals Module
  • Comparison:
    CorpfinWorldwide, ZEPHYR and Thomson ONE for Investment Banking: Deals

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VIP 15

February 2005

  • Reviews:
    CorpfinWorldwide: international corporate finance deals
    Factiva SalesWorks and Factiva Companies & Executives
  • Guest Comment:
    Pay and status - how legal information professionals are showing the way

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VIP 14

January 2005

  • Reviews:
    EBSCOhost: targeting business users. Business Source Premier and Business Source: Corporate
  • Feature:
    Why directory publishing isn't dead: review of ELC's United Kingdom's 3,000 Largest Companies

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VIP 13

December 2004

  • Reviews:
    Assessing country risk: Business Monitor Online
    'The Fate of the Aggregator' Steve Goldstein, Alacra

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VIP 12

November 2004

  • Reviews:
    CompanyQuery: UK financial data from Corpfin
    Mint: UK business information for end-users
  • Guest Comment:
    'Transforming the information mountain into actionable intelligence' Greg Coyle, anacubis

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VIP 11

October 2004

  • Reviews:
    Dialog News Room: comparative review with Factiva and LexisNexis
  • Guest Comment:
    "Take care of the sense, and the search engines will take care of themselves" David Crystal

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VIP 10

September 2004

  • Reviews:
    Factiva and LexisNexis Business Intelligence Products
    Database Vendor

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VIP 9

August 2004

  • Reviews:
    Dun and Bradstreet's Global Reference Solution and MarketDirect products
  • Guest Comment:
    'Coping with compliance' from Paul Brown, OneSource.

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VIP 8

July 2004

  • Comparative product review:
    Electronic reference services: Gale Virtual Reference Library and xreferplus
  • Review:
    Find.com, a new search engine for business professionals.

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VIP 7

June 2004

  • Review:
    Thomson ONE Banker (integrated product for investment banking professionals)
    Times Digital Archive (200 years of The Times, London)
  • Research roundup:
    with current research, white papers and free downloads.

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VIP 6

May 2004

  • Comparative product review:
    MyInsight, end-user access to economic, industry and financial data
  • Review:
    Datastream Advance
  • Case Study:
    Addressing the problems of data quality issues by Andrew Hughes, VP of Content for Europe, OneSource Information Services.

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VIP 5

April 2004

  • Review:
    WorldData, the EIU’s new global economic database
    'Advanced Country Analysis & Forecast', an integrated intelligence service
  • Guest Comment:
    Lessons learned from Keele University's 'The Aerial Reconnaissance Archives' (TARA).

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VIP 4

March 2004

  • Review:
    Dialog's new unified platform
  • Guest Comment:
    OneSource CEO.

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VIP 3

February 2004

  • Reviews:
    ICC's Plum
    Net Snippets
  • Guest Comment:
    Chisholm Roth
    Research Roundup

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VIP 2

January 2004

  • Review:
    Hemscott Company Guru
  • Guest Comment:
    Clare Hart, CEO Factiva.

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VIP 1

December 2003

  • Comparative product review:
    AMADEUS and Business Browser
  • Comment:
    Implications of freedom of information.

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Testimonial

"VIP is an invaluable resource for keeping abreast of developments in the information world. Their in-depth product reviews are particularly helpful in staying current with the competitive landscape in which we operate, and provide another source of intelligence for understanding customer needs. Definitely on my must-read list."

-- Director of Business Development, United States

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