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 New White Paper by Search Analyst Susan Feldman
Author:Coveo Solutions
Date:Tuesday, 29th Jan 2008 20:16
Views:1,730 (excluding Digests and RSS feeds)
Category:Product announcements
URL:http://www.vivavip.com/go/w42123

New White Paper by Search Analyst Susan Feldman Demonstrates the Value of Easily Deployable, Platform-class Search Technology

Customer successes validate how connecting people with knowledge drives business

PALO ALTO, Calif. & QUEBEC CITY, Canada – January 29, 2008 – Coveo Solutions Inc., a global provider of secure, enterprise search solutions, announced today the availability of a new white paper by Susan Feldman, research vice president for search and digital marketplace technologies at IDC, entitled “Searching for Search: Can It Be Delightful?.” The white paper discusses the criteria businesses should consider when distinguishing between good and great enterprise search technology. It also includes profiles of several businesses, and summarizes the easy installations and rapid business benefits they experienced after deploying Coveo Enterprise Search.

“For the last two years, the enterprise search market has consisted loosely of three types of offerings: platforms, which compete against each other and against large software vendors; packaged information access applications that have search at their heart, but are also aimed at specific situations; and single technologies that are suited for OEM in other products,” said Feldman. “We’ve recently seen some consolidation in the first category, and I expect some acquisitions for the single technologies. However, I believe that it is the packaged information access applications – where Coveo is situated – that are booming with no end in sight.”

This newly released white paper details the value of implementing a powerful, platform-class enterprise search solution that is easier to deploy than any other solution on the market today. “The paper examines the different ways our customers use Coveo solutions to quickly connect people with the knowledge they need to drive better business,” said Laurent Simoneau, Coveo’s president and CEO. “We are pleased with our customers’ success and encourage those seeking to deploy search solutions in their own organizations to consider this paper as a reference for best practices.”

“The customer interviews I conducted for this white paper proved that excellent search and navigation can be affordable and easy to use. While IDC refrains from hype, it’s hard to ignore repeated adjectives like ‘amazing’ or ‘surprising,’ but that is exactly what we heard from the companies using Coveo’s search technology,” added Feldman.

Based on leading-edge technologies and winner of numerous industry awards, Coveo Enterprise Search delivers platform-class enterprise search with true document-level security, unparalleled accuracy, consumer-style ease of use, and a radically different implementation of less than 24 hours, right out of the box.

Noted by IDC as one of the Top 10 Companies to Watch in Canada, Coveo is driving a market that is considered a gate keeper to unleashing business success. With a business initiative focused on collaboration and a radical approach to deploying enterprise search, Coveo’s search technology also delivers proven organizational efficiencies for knowledge management, risk management, IP protection, compliance and improved customer experience.

IDC White Paper Availability:
A complimentary copy of “Searching for Search: Can it be Delightful?,” the new white paper by IDC Research Vice President Sue Feldman, can be downloaded from Coveo’s home page here: http://www.coveo.com/Feldman

Relevant Links and Multimedia:
Test drive Coveo Enterprise Search for free here:http://www.coveo.com/TestDrive

See Coveo Audio Video Search in action here:http://www.coveo.com/CAVS-Demo

Read success stories from Coveo’s customers here:http://www.coveo.com/Customer

Download Greenhill Analysis’ white paper, “The Right Path to Enterprise Search: Grass Roots vs. the Enterprise

Infrastructure Play,” for free here: http://www.coveo.com/Greenhill

About Coveo Solutions, Inc.
Coveo offers search solutions that empower people to securely access the critical knowledge they need. Whether it's to meet regulatory compliance, improve customer response, protect intellectual property or improve organizational efficiencies, Coveo's enterprise search technology enables organizations to find, understand and act on critical information located anywhere in the enterprise. A sampling of Coveo's enterprise clients include: HP, Procter & Gamble, CA, Rabobank, PwC, Deloitte, Nomura, National Grid, AMN Healthcare, Lockheed Martin, NATO, NASA, AC Nielsen, US Navy, Yellow Pages Group (Canada), Haley & Aldrich, Michigan State Appellate Defenders Office and ESPN. For further information about Coveo Enterprise Search, please visit: www.coveo.com.

Media Contact:
Peter J. Gorman
Coveo Solutions, Inc.
+1 781-371-0511, ext. 2
pgorman@coveo.com

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